We’re confident our network can handle the everyday customer demands – streaming, gaming, video conferencing, email and web browsing – things that our customers rely on us for. Our 24/7 staffed Network Operations center is continually evaluating peak usage times to ensure network performance and reliability
Network
How has Rise Broadband’s network been impacted?
Rise Broadband’s wireless network has been able to meet the shifting demands of customers and continue to perform well. Rise is continuing to staff our network operations center 24/7 to continuously monitor and ensure network performance and reliability
What are you doing to prepare your network for more people working and schooling from home as businesses and schools close their facilities?
Rise Broadband is closely monitoring network usage in the most impacted areas. We stand ready to serve customers when critical connectivity is needed most. This is an unprecedented situation and we know things are changing quickly. We are ready to adjust network resources as we better understand any shifts in demand. Our engineers are monitoring the situation closely.