Do your residential internet plans have a data limit?

Rise Broadband high speed Internet packages come with a variety of data plans based on your Internet speed, so you can stream, surf, download and share. Approximately 90% of Rise Broadband customers are currently on a data plan that more than adequately meets their monthly household needs. On average, Rise customers only use around 100GB per month. Read more information about Rise data allowances and Premium data plans.

What services are available?

Rise Broadband provides high-speed Internet and digital phone service (also called Voice over Internet Protocol or “VoIP”) to residential and business customers. Rise also offers services such as our Managed Wi-Fi and Premium Mesh Wi-Fi to expand your Wi-Fi coverage throughout your home or business. Additionally, our Rise@Home Device Care program provides 24-7 technical support for the computers and devices you already own. Plus, Static IP and Small Business packages that allow you to run your business from anywhere and to take advantage of top notch service.

If you are interested in learning more about our services, please contact our Sales Support team at 1-855-275-9473.

Are my speeds guaranteed?

Rise Broadband offers a range of download speeds to our subscribers, varrying from 5Mbps to 1Gbps. We cannot guarantee speeds at all times, as there are many factors and conditions beyond Rise Broadband’s control that can affect Internet performance. Some of these factors and conditions are:

  • Performance of subscriber computer and/or router
  • Type of connection to RISE BROADBAND Customer Premise Equipment (i.e. WIFI)
  • Number of devices at the same time on a subscriber’s network
  • Downloading large files
  • Congestion of web sites and services on Internet
  • Network congestion due to number of subscriber’s using network at a particular time
  • Website or service limiting speeds on the Internet
  • Internet performance outside of the RISE BROADBAND Network
  • Inclement weather (i.e. storms, tornados, etc.) ​

Rise Broadband Internet packages are advertised as “up to” certain speeds reflecting performance under ideal conditions. Without purchasing an expensive “dedicated” Internet connection, no Internet Service Provider can guarantee package speeds at all times.