Upgrade – Email 23 – Premium Wi-Fi Upgrade

Want better in-home coverage?

Enjoy a seamless experience with Premium Wi-Fi

Questions about your existing service? Please review your account online.

No phone call required! Fill out the form below to upgrade to Premium Wi-Fi.

  • Whole-Home coverage and stronger Wi-Fi signal
  • Expanded coverage with a Mesh Network; coverage of 5,500 sq ft for any type of home i.e. Ranch style homes, L-shaped homes, Multi-story homes
  • One Network with seamless roaming
  • Dead-zone killer no more dead spots!
  • Less buffering, single application connections for up to 100 devices
  • Easy Set up Managed via Deco app
  • Self-install kit
  • Parental controls and time limits
  • Compatible with Alexa for voice control

TP-Link Deco Premium Wi-Fi
  • Example: 8137100012345789 Tip: your account number can be found on your monthly account statement or in your My Account portal
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View Additional Fee Disclosure Statement

Disclaimer: Offer valid for existing Rise Broadband customers only. Premium Mesh system $15 per month plus taxes and fees for 3 Deco M4 units. Premium Wi-Fi Whole Home Mesh system $10 per month plus taxes and fees for 2 Deco M4 units. Single unit $7 per month plus taxes and fees. 1 Deco unit covers up to 2000 sq ft, 2 Deco units cover up to 3800 sq ft, and 3 Deco units cover up to 5500 sq ft. Order may take up to 72 hours to process. Account changes will be displayed in your online account portal within 72 hours of ordering.  Please review your Account via the Self-Service Portal to verify all services on your account. All other existing monthly charges and fees still apply. Monthly charges begin upon time of order. Customer will receive email with tracking information and installation instructions upon fulfillment. May take up to 4-6 weeks to ship. Premium Wi-Fi requires self-installation. Premium Wi-Fi can only be set up through the Deco Android and iOS app. Customer must download the Deco app and have a valid email address. Equipment must be returned within 30 days after cancellation/disconnect otherwise an unreturned equipment fee $55/unit will be assessed to customer account. Equipment return shipping label. Restrictions apply. ©2023 Rise Broadband. All rights reserved.

*Maximum wireless transmission rates are the physical rates derived from IEEE Standard 802.11 specifications. Range and coverage specifications along with the number of connected devices were defined according to test results under normal usage conditions. Capability to connect 100 devices is based on testing using a mixed combination of devices. Actual wireless transmission rate, wireless coverage, and number of connected devices are not guaranteed, and will vary as a result of 1) environmental factors, including building materials, physical objects and obstacles, 2) network conditions, including local interference, volume and density of traffic, product location, network complexity, and network overhead and 3) client limitations, including rated performance, location, connection quality, and client condition.
**Seamless roaming/No-Drop Wi-Fi refers to the Wi-Fi roaming that supports IEEE 802.11 k/v/r protocol, helping connected devices search and shift from one AP to another within 0.3 second. Clients need to support 802.11 k/v/r and may require additional setup. Performance may vary depending on the client device.