Plans & Pricing
Does Rise Broadband offer 1 year and 2 year contracts?
We offer a variety of service plans your needs including month to month. Give us a call at 855-275-9473 to speak with a Rise Broadband representative.
How do I check if service is available in my area?
To check for service in your area, please click this link ‘Check Service Availability’ for Residential or here for Small Business.
Does Rise Broadband buy out previous contracts?
New Rise Broadband customers are eligible for a switcher promotion that includes a discount to offset your previous
contract termination fee, up to $200! Discount is applied over twenty months, at $10/month.
How do I check for service in my area?
What services are available?
Rise Broadband provides high-speed Internet and digital phone (also called Voice over Internet Protocol or “VoIP”).
How do I upgrade my service online?
Currently the best way to see if you qualify for an upgrade online is Live Chat. You can also call 855-275-9473 to speak with a Rise Broadband representative.
How do I find the Terms and Conditions?
You can view Rise’s Broadband Internet Terms and Conditions by clicking here.
What are the rates for International calls?
With Rise Broadband’s digital phone service, you get free International calling for up to 300 minutes of calls made per line (ActivePhone™ and ActivePhone for Business™) or concurrent call session (Enterprise Cloud PBX™) to landlines in these 64 countries: Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Georgia, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Latvia, Luxembourg, Macau, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Saipan, San Marino, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, and mobile phones in these 13 countries: Brunei, Canada, China, Guam, Hong Kong, India, Macau, Malaysia, Puerto Rico, Saipan, San Marino, Singapore, South Korea.
For calls outside of these countries, you can check the rates by logging into My Phone Settings and clicking on International Rates.
My company is not yet incorporated, can I still get a quote?
Definitely. Dust fill out the Check Service form with the proper address.
Still have a Question?
Visit our Help & Support Page for a full list of contact options. View Help & Support →