Assure you have registered your account for our online portal. For further help watch our “How to Access and Set-Up your Rise Broadband My Account Portal” video found here.

To retrieve forgotten Rise Broadband account Username, enter your account number here.
To retrieve forgotten Rise Broadband account Password, enter your username here.

If you are still experiencing difficulty, please contact the Rise Broadband billing department at 844-816-9149 .