What happens if I missed a bill payment?

A $20.00 late fee applies if a payment is 30 days delinquent. After 40 days of delinquency, internet service will be disconnected, except for access to your online account in order to pay the bill. A $35 reconnection fee will apply. To ensure account remains in good standing, feel free to use one of free payment options: Automated phone payment, pay online, Autopay, Bill Pay through your bank or by check.