Due to health and safety concerns, as well as higher call volumes, you may experience longer than normal wait times for support over the phone.
Technical Support Self Service Options
Video Tutorials available for the following:
- How to Power Cycle/Reboot Your Router and Power Over Ethernet Adapter
- How to Set-up Analog Telephone Adaptor
- How to Set-up Your Router
- How to Access and Set-Up your Rise Broadband My Account Portal
- Check your Data Usage
- How to Set-up and Access Your Rise Voip phone service
- How to Set-up and Access Your Rise Webmail email service
Other Services Available Online 24/7:
- Check your Data Usage
- Change VOIP Settings
- Run Speed Tests
- Access Your Email
Technical Phone Support and Hours of Operations
877-910-6207
Monday-Friday 5am-10pm MT
Saturday-Sunday 7am-8pm MT
Email: Support@risebroadband.com