Rise Support Service Plan

Rise Broadband Support

Rise Support Service Plan

Our Rise Support Care Service Plan provides affordable, 24/7 support and coverage for your computer or laptop and up to 5 connected devices. For only $9.99 a month, Rise Broadband will:

  • Computer health check and tune-up; increases startup speed and disc space
  • Help with Installing or upgrading Software including Windows or Mac OS*, Drivers, Office, Adobe, etc.**
  • Identify and fix hardware/software errors
  • Identify and assist with networking issues
  • Configuring and troubleshooting networked peripherals (printers, monitors, etc.)
  • Connecting a wireless router
  • Adding IoT devices to an in-home network (security cameras, thermostats, appliances, etc.)
  • Support for video streaming devices (Smart TV’s, Roku, Apple TV’s)
  • Trouble shooting streaming devices and services such as Netflix, Hulu, Amazon Prime
  • Provide access to Rise Support 24 hours a day 7 days a week.
  • Includes up to 5 devices – Computers, Tablets, Streaming Devices, etc)

Rise Support

Services Included: Rise Support $9.99/mo
Number of devices supported: Includes coverage for up to 5 devices***
24/7/365 Support
24/7 Computer Health Check & Tune Up
Unlimited Support for 5 Devices
Streaming Support (Netflix, Prime, etc)
IoT Support****
Home Network Support

View PC Care Terms & Conditions

Need Technical Support for your Rise Support Service?  Call 844-411-RISE (7473) and select 1 for Technical Support, then 4 for Rise Device Support.


*Only includes Windows & Mac OS.

**This service includes support for customer-purchased software and file programs. The programs themselves are not included, and will need to be purchased independently.

***5 devices can include any combination of wifi connected technology (computers, tablets and ‘Smart Things’)

****Internet of Things (IoT) such as wifi internet connected appliances, thermostats, security cameras, video and audio streaming devices, Smart TVs, etc.