Rise Protect Service Plan

Rise Protect service plan logo

Is your online identity protected?

Personal online identity protection is critical these days. Rest easy knowing our Proactive real-time monitoring software security and team of on-demand technical support staff are here 24/7 to take care of any computer questions or software maintenance without any interaction from you. Keep your online identity and devices secure.

Feeling insecure about my device after experiencing a severe hacking problem, I called device support (888-524-9850) and spoke with Paul. He performed a remote check on my device and helped me download and learn the RiseSupport Client app, which gave me confidence in proceeding forward on my new laptop. (Thank you, Paul.) I appreciate all the time and effort Rise Broadband has taken in addressing our data breach and our security concerns. Thank you so very much and I look forward to our continued relationship.

- Jennifer Hooper

Jul 29, 2020

RiseProtect, and Why Do You Need It?

Rise Protect is a computer protection service – we are able to monitor and perform maintenance and protective services for your computer. It’s like having an IT team available for your personal computer. If we find a new update or detect a firewall intrusion, the software alerts our 24/7 monitoring team, and we take care of the required computer maintenance without any interaction from you. Computer protection is totally handled for you.

Protective Services for Your Computer

We do all the work to protect you and your family with your computer. With RiseProtect handling computer protection and computer maintenance for your computer, you can focus more on using and enjoying technology and less on handling maintenance or trying to fix problems. Take a proactive approach to security with computer protection through RiseProtect.

System Scanning

  • Real-Time System Scans
  • Early Alert Warning
  • Hard Drive and Memory Alerts
  • Proactive Monitoring

Software Security Updates

  • Operating System Updates
  • Personal Software Updates
  • Antivirus Definition Updates
  • Deployed on Your Schedule

Software Security Updates

  • Firewall Monitoring
  • Operating System Alerts
  • Memory Management
  • Task Management

Rise Protect

Services Included: Rise Support $14.99/mo
Number of devices supported: Includes coverage for up to 5 devices***
24/7/365 Support
24/7 Computer Health Check & Tune Up
Unlimited Support for 5 Devices***
Streaming Support (Netflix, Prime, etc)
IoT Support****
Home Network Support
On-Demand Malware Scan and Removal

View Rise @Home Terms of Service

Need Technical Support for your Rise Protect Service? Call 888-524-9850.

*Only includes Windows & Mac OS.
**This service includes support for customer-purchased software and file programs. The programs themselves are not included, and will need to be purchased independently.
***5 devices can include any combination of wifi connected technology (computers, tablets and ‘Smart Things’)
****Internet of Things (IoT) such as wifi internet connected appliances, thermostats, security cameras, video and audio streaming devices, Smart TVs, etc.