Ambassador level of service from the tech. He showed excellent skills along with customer accommodation and courtesy. Very much appreciated him.
I had the best technician come out his name was Mark he did a fantastic job he fixed the problem that I have had over a long period of time thank you rise broadband for hiring a great technician
The local salesperson was respectful, kind and knowledgable. He worked hard with the installers to get a quick install and was here during install answering all questions and sure there were no hiccups. They did not leave until I had successfully connected the devices in my home that I use frequently. We have only had this service about 30 hours, but I am pleased with the speed, service of the employees and easy to use website! I will be recommending others!
Setting up with Rise Broadband was so quick and easy! The 2 gentleman that took care of the installation were really nice and friendly!! I recommend RB for anyone's internet needs!
I called Rise because our local internet provider prices have gone sky hi Check Rise out and yes they can provide my internet at a fairly affordable price Installer was very professional during the installation and after he finished the installation he explained everything to me in detail. YES I WOULD RECOMMEND RISE BROADBAND Check in see if they can help you
Great response and good service.
LOVED our experience... our tech did a great job, he was super nice and friendly!! We really appreciate it !
Jasper was on time, fast and great!
Very professional service! ***** was excellent with the installation. We are very happy with Rise Broadband
The Technician was on time and gave me a good Presentation of the installation. The job was well Done ! Thank You Ray
Gentleman was early, friendly, fast and got the job done right! Very thorough! Excellent job!
Justin came out to transfer service to our new house and was very efficient, professional and friendly. It was a great experience.
I just had Rise Broadband installed and it seems to be doing good. The installer was fast, efficient and very pleasant. He explained how everything works and is a definite professional. So far I would recommend this company, time will tell.
The installer Tyler was here early got me up and running in less than an hour got me set up on auto pay got my username and password set and was very professional glad he was my installer
Really great attitude and service
Patrick was mannerly, courteous and efficient. Very happy with t-he installation! Thanks Jim Lewis
My family recently just moved to the country and it is the first time we have lived rural. Xfinity has always been our go-to in town, but we had to shop around for providers that serviced our new area and we went with Rise based on suggestion of the previous owners of our new home. Every time I have had to call (for install/service start-up) I have managed to speak with the same representative (SHOCKING!) who even remembered my name each time. The day of install, the tech made it to the house 10 minutes before my husband and I (on our way back from CLOSING lol) but he was friendly and understanding and very willing to wait for us to arrive. Once we let him in to get everything hooked up, he was in and out in less than 15 minutes, he even offered to help us unload our U-Haul before leaving. Service itself has been quick and efficient, but certainly the CUSTOMER SERVICE has made all the difference even in just the short amount of time we have had experience with it.
Splendid service! From the initial customer service call to set up the account to the installer of the dish. Everyone was simply terrific! Also, we are running everything without any lag. So glad we decided to go with Rise Broadband. Great service and connectivity is super good.
The tech that did the installation was very pleasant and did a great job getting everything setup. The whole home wifi is lower in cost and gives you excellent service compared to mediacom and imon. I would definitely recommend this company to anyone looking for internet service.
Almost too easy. Set the appointment...they confirmed days in advance...excellent communication regarding arrival...Patrick was outstanding in setting up. 5 stars. -John
Showed up on time, set up service quickly and made sure I had the info I needed before he left.
Rise Broadband is absolutely the best internet service, I have had thus far. Thank you for fast internet, and outstanding customer service 🤗
Super professional!!! The service is awesome!!
Knowledgeable technician that was thoughtful in the installation of the outside dish and running the necessary cable into our home.
So far so good! Customer service was wonderful and installation was a breeze. I will have to wait till I am working on projects for the speed of wifi, but it is working very well at this point!
Installer arrived within time period. Friendly, workable and knowledgable.
Amazing option for anyone in Rural areas who have been getting ripped off by ViaSat for Overpriced Internet of $100 per month that cannot even Stream Video like Netflix! Rise Technician was great, and I am very happy with my new internet speeds and value in the rural high country of Colorado!
We had Always on as our internet company for many years. Having to move Always on suggested Rise broadband. I do miss working with Always on, however Rise broadband has been absolutely amazing! I look forward to working with Rise broadband for many years to come!
Installation went well. Technician was helpful.
The tech that did the installation was very pleasant and did a great job getting everything setup. The whole home wifi is lower in cost and gives you excellent service compared to mediacom and imon. I would definitely recommend this company to anyone looking for internet service.
The technician that did my install was AMAZING! They text me the day before to remind me of my appointment which i loved, and then let me when he was on his way to me. When he arrived. He was super friendly, knowledgeable, professional, and he was quick. It didn't take long for him to set everything up. Thank you to you (my install guy) for being the kind of person everyone should strive to be.. Excellent customer service from him, professional and just a nice guy
I shopped for weeks to find the best. This is the only company willing to provide me high speed internet service without hacking up my house. I opted for their 50 meg deal and their WiFi reaches inside my metal shop which is about 80-100 feet away from the house. Great product and great service. My house is higher than most so an especially tall ladder was needed. The guys that installed it made a special trip to get the ladder and did a quick job of it. They were just a couple of Aces. Daniel and Mark, thank you. I’m very happy with the service so far.
Our service was exceptional. Jasper was very friendly, knowledgeable and worked skillfully explaining along the way
Good instalation Jason is a great tecnic Now let's hope you don't have signal problems.
Very kind staff, came quickly for installation & great wifi so far!
Justin was great! He arrived on time and had everything set up in no time!
The first technician that came out was extremely lazy did not do his job told me I could not have internet because a rooftop and a tree blocked the line of sight Tower which I knew was false because I've lived in the same place before second technician came out a week later he was fabulous put up a 10-ft pole hit the tower got me internet was extremely friendly and everything has been great since
Our installer was very courteous and knowledgeable. Very timely and worked quickly. So far service is great.
Great service and technician did a good job setting us up too.
Fast and easy install. So far Internet is great in my rural town.
Awesome knowledgeable installer. He knew what he was doing! So far so good on service.