Rise Support Service Plan
Our Rise Support Care Service Plan provides affordable, 24/7 support and coverage for up to 5 connected devices including your computer or laptop. For only $9.99 a month, Rise Broadband will:
- Computer health check and tune-up; increases startup speed and disc space
- Help with Installing or upgrading Software including Windows or Mac OS*, Drivers, Office, Adobe, etc.**
- Identify and fix hardware/software errors
- Identify and assist with networking issues
- Configuring and troubleshooting networked peripherals (printers, monitors, etc.)
- Connecting a wireless router
- Adding IoT devices to an in-home network (security cameras, thermostats, appliances, etc.)
- Support for video streaming devices (Smart TV’s, Roku, Apple TV’s)
- Trouble shooting streaming devices and services such as Netflix, Hulu, Amazon Prime
- Provide access to Rise Support 24 hours a day 7 days a week.
- Includes up to 5 devices – Computers, Tablets, Streaming Devices, etc)
Rise Support
| Services Included: | Rise Support $9.99/mo |
| Number of devices supported: | Includes coverage for up to 5 devices*** |
| 24/7/365 Support | |
| 24/7 Computer Health Check & Tune Up | |
| Unlimited Support for 5 Devices | |
| Streaming Support (Netflix, Prime, etc) | |
| IoT Support**** | |
| Network Support |
View Rise @Work Terms of Service
Need Technical Support for your Rise Support Service? Call 888-524-9850.
*Only includes Windows & Mac OS.
**This service includes support for customer-purchased software and file programs. The programs themselves are not included, and will need to be purchased independently.
***5 devices can include any combination of wifi connected technology (computers, tablets and ‘Smart Things’)
****Internet of Things (IoT) such as wifi internet connected appliances, thermostats, security cameras, video and audio streaming devices, Smart TVs, etc.