Rise Small Business Service Plans

Our Rise Support Care Service Plan provides affordable, 24/7 support and coverage for up to 5 connected devices including your computer or laptop. For only $9.99 a month, Rise Broadband will:

  • Computer health check and tune-up; increases startup speed and disc space
  • Help with Installing or upgrading Software including Windows or Mac OS*, Drivers, Office, Adobe, etc.**
  • Identify and fix hardware/software errors
  • Identify and assist with networking issues
  • Configuring and troubleshooting networked peripherals (printers, monitors, etc.)
  • Connecting a wireless router
  • Adding IoT devices to an in-work network (security cameras, thermostats, appliances, etc.)
  • Support for video streaming devices (Smart TV’s, Roku, Apple TV’s)
  • Trouble shooting streaming devices and services such as Netflix, Hulu, Amazon Prime
  • Provide access to Rise Support 24 hours a day 7 days a week.
  • Includes up to 5 devices – Computers, Tablets, Streaming Devices, etc)
Services Included: Rise Support $9.99/mo Rise Protect $14.99/mo Rise Secure $19.99/mo
24/7/365 Support
24/7 Computer Health Check & Tune Up
Unlimited Support for 5 Devices***
Streaming Support (Netflix, Prime, etc)
IoT Support****
Work Network Support
On-Demand Malware Scan and Removal
Avira Antivirus Software
Real-Time Virus Removal Services

View Rise @Work Terms of Service

Need Technical Support for your Rise Support Service? Call 888-524-9850.

*Only includes Windows & Mac OS.
**This service includes support for customer-purchased software and file programs. The programs themselves are not included, and will need to be purchased independently.
***5 devices can include any combination of wifi connected technology (computers, tablets and ‘Smart Things’)
****Internet of Things (IoT) such as wifi internet connected appliances, thermostats, security cameras, video and audio streaming devices, Smart TVs, etc.