We offer a variety of service plans your needs including month to month. Give us a call at 855-275-9473 to speak with a Rise Broadband representative.
Type: Enterprise
How do I make a payment?
To make a payment, you need to access your online account located here. Under Pay My Bill, Click on Access My Account. You will be directed to a login screen where you will enter your username and password. In your dashboard, select Pay Bill. You can make a one time payment or sign up for AutoPay. For […]
My digital phone service isn’t working. How do I get help?
If you require assistance with your phone service, give us a call at 877-910-6207 .
My service is not working. How do I get help?
For immediate assistance regarding your service, please call our Technical Support team at 877-910-6207 . Technical Support is available Monday – Friday 5 am – 10 pm, Saturday – Sunday 7 am – 8 pm (MT)
How do I check if service is available in my area?
To check for service in your area, please click this link ‘Check Service Availability’ for Residential or here for Small Business.
How do I find out what my monthly payment will be?
Your monthly payment can be found on your Rise Broadband My Account Portal. For further help watch our “How to Access and Set-Up your Rise Broadband My Account Portal” video found here.
How do I change my password?
To retrieve forgotten username, enter your account number here. To retrieve forgotten Password, enter your username here. If you are still experiencing difficulty, please call our Technical Support team at 877-910-6207 .
How do I change my WiFi password on my Rise Broadband Managed Router?
For technical support, including resetting your WiFi password on your Rise Broadband Managed Router, please contact our Technical Support team at 877-910-6207 .
How do I cancel my service?
If you need to cancel your Rise Broadband service, please contact our Customer Care team at 844-816-9149.
How do I check for service in my area?
To check for service in your area, please complete the ‘Check Service Availability’ form located here for Residential or here for Small Business.