We offer a variety of service plans your needs including month to month. Give us a call at 855-275-9473 to speak with a Rise Broadband representative.
Type: New Customer
How do I check if service is available in my area?
To check for service in your area, please click this link ‘Check Service Availability’ for Residential or here for Small Business.
What is your fastest speed available for residential Internet?
Internet speeds are based on your location and may vary. We offer residential plans with speeds ranging from 15 Mbps up to 1Gb in certain markets. To check if service, prices and plans available at your home, please use the following link: https://www.risebroadband.com/residential/
What is the price for internet after the promotional period?
At the end of your promotional period unless otherwise stated, your internet rate will adjust to reflect current rack rates.
Do your residential internet plans have a data limit?
Rise Broadband high speed Internet packages come with a variety of data plans based on your Internet speed, so you can stream, surf, download and share. Approximately 90% of Rise Broadband customers are currently on a data plan that more than adequately meets their monthly household needs. On average, Rise customers only use around 100GB […]
How do I transfer my local and long distance phone service and phone numbers to Rise Broadband? Can I keep my existing phones active until the transfer to Rise is complete?
Yes! We offer a free number transfer from your existing provider. Please contact one of our representatives at 877-910-6207 for assistance.
How do I check for service in my area?
To check for service in your area, please complete the ‘Check Service Availability’ form located here for Residential or here for Small Business.
Do you offer month to month plans?
Yes. We offer month to month agreements that can be started and stopped as desired. Please give us a call at 855-275-9473
How do I add Residential home phone service to my existing account?
Rise Broadband’s ActivePhone™ digital phone service utilizes VoIP (Voice over Internet Protocol) technology to make and receive phone calls using your high-speed Internet. ActivePhone™ is available to new and existing customers for $24.95/month including equipment. To add phone service please call 855-275-9473 Learn More
Are there data limits for small business plans?
Rise Broadband Small Business Services have absolutely NO data caps. Feel free to use as much data as your business needs. Please visit here for more information.