Yes! Rise Broadband offers new and existing customers a 10% discount off monthly Internet service for active and retired Military personnel with military identification. For more information, please contact our Customer Support team at 1-844-816-9149.
Type: Residential
How do I change my AutoPayment method?
You can access your online account to pay your bill by going to the account page located here. Under Pay My Bill, Click on Access My Account. You will be directed to a login screen where you will enter your username and password. In your dashboard, select Pay Bill. You can make a one time […]
How do I change my payment method?
To speak with a representative regarding billing, including updating your payment method, call our Customer Care team at 844-816-9149.
Does Rise Broadband offer 1 year and 2 year contracts?
We offer a variety of service plans your needs including month to month. Give us a call at 855-275-9473 to speak with a Rise Broadband representative.
How do I make a payment?
To make a payment, you need to access your online account located here. Under Pay My Bill, Click on Access My Account. You will be directed to a login screen where you will enter your username and password. In your dashboard, select Pay Bill. You can make a one time payment or sign up for AutoPay. For […]
My digital phone service isn’t working. How do I get help?
If you require assistance with your phone service, give us a call at 877-910-6207 .
My service is not working. How do I get help?
For immediate assistance regarding your service, please call our Technical Support team at 877-910-6207 . Technical Support is available Monday – Friday 5 am – 10 pm, Saturday – Sunday 7 am – 8 pm (MT)
How do I check my data usage?
To check your data usage, select My Account from the top right of risebroadband.com. At the bottom of the My Account page, click on the Check Usage button. Your data usage information should automatically populate. If it does not, enter your account information the appropriate fields and then your data usage information will be displayed. […]
How do I check if service is available in my area?
To check for service in your area, please click this link ‘Check Service Availability’ for Residential or here for Small Business.
How do I find out what my monthly payment will be?
Your monthly payment can be found on your Rise Broadband My Account Portal. For further help watch our “How to Access and Set-Up your Rise Broadband My Account Portal” video found here.